I became anxious after a lengthy flight when I discovered my luggage was gone. When I called the Breeze Airways office in Springfield, Breeze Airways Springfield Office staff acted right away. They promised to take care of my luggage and hunted it down. I got updates within a few hours, and my stuff was delivered to my hotel the following day. I was delighted by their professionalism and prompt response. Such dependable airline help is uncommon. This office is the one to contact if you ever have travel-related problems!